The Effect of Psychological Contract Violation in Employees’ Emotional Labor Strategies—Mediating Model with Regulation
نویسندگان
چکیده
Emotional labor is the process of regulating expressions and emotions to meet organizational goals, including surface performance deep performance. Based on psychological contract theory stress theory, this study investigates effect breach emotional mediating role job insecurity, which mediated by personality traits, effect.
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ژورنال
عنوان ژورنال: E3S web of conferences
سال: 2021
ISSN: ['2555-0403', '2267-1242']
DOI: https://doi.org/10.1051/e3sconf/202125101009